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call handling
asked in Users
Blocked number from main company reception desk can not be blocked with receptionist backupsUnwanted Caller, reaches main company number at the reception desk. Who has actual reception phone (Yealink T46S) and Of...
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Jun 13, 2023 at 1:49pm
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1
Answer
asked in Users
Ringcentral desktop and Plantronics (Poly) headset USB connection cutting outHello,I use an oldish but fantastic Plantronics headset C052A connected with a APU-76 USB adapter, on my W11 PC. I also ...
2
Jun 13, 2023 at 3:14am
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2
Answers
asked in Users
Call handlingAn attorney is on an outgoing call and the receptionist receives another incoming call asking to speak to him/her. When...
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Jun 7, 2023 at 5:26pm
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1
Answer
asked in Developers
Set Caller ID with PHP and ring-outI am trying to call a number using "/restapi/v1.0/account/~/extension/~/ring-out" in phpI have the body set up...
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Jun 7, 2023 at 4:05pm
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3
Answers
asked in Users
Call Breakage IssueHello Everyone,I'm using the RingCentral desktop app for calling. But in my organisation, some users are facing call...
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May 17, 2023 at 3:33pm
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1
Answer
asked in Users
Ring Group forwarding to Call Queue then back to Ring GroupI was reviewing some of the programming that RingCentral installers implemented during our installation a few years ago ...
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May 17, 2023 at 9:02am
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0
Answers
asked in Users
why cant i receive more than 2 calls on a yealink desk phone?...
1
May 17, 2023 at 8:57am
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0
Answers
asked in Users
Setting up multiple users to take callsWe have been told by RingCentral several times that our call queue is complex. Is there anyone with RingCentral that can...
1
May 17, 2023 at 6:17am
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0
Answers
asked in Developers
How to implement masked calling?Does RingCentral have a solution for virtual caller ID display? For example, in a ride-hailing scenario, drivers and pas...
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May 9, 2023 at 8:31pm
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1
Answer
asked in Users
Custom Rule only applies to SOME of Primary MembersI have 8 members in my call queue, but I have a staggered work schedule. so my custom rules are like 8am-10am, 10am-12, ...
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May 4, 2023 at 8:01pm
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0
Answers
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